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Orthodontic Quality Control Technician


  • DDS Lab
  • 05/17/19
  • Tampa, FL
  • 33634
  • NA / Yearly
  • Full-Time
While working under limited direction, the Orthodontic Quality Control Technician is primarily responsible for Inbound Rx clarification, impression/model grading and may be involved in outgoing quality assurance and quality control of fabrication standards. Additionally, the QC Tech is responsible for upholding the quality standards of the company and will ensure overall quality of dental prosthetics.

This opening is available for candidates with an Orthodontic specialty, as well as candidates with Fixed and Removables expertise. Orthodontic Hygienists and Assistants are welcome to apply.

Essential Duties and Responsibilities
Accurately log and record case information and content into database
Maintain average daily standards for production and quality
Utilize expertise in dental aesthetics to solve complex issues between case design and customer preferences
Adhere to company standards for case evaluation and impression scoring
Continuously assess cases and make determination of appropriate resolution
Review prescription details for completeness and legibility.
Ensure a clear picture is accurately attached to case record
Interface with team and management team concerning process improvement and quality standards.
Escalate observed case issues including discrepancies between doctor preferences from data base and Rx and non-conformance to Rx format and other issues that may impact case quality to help improve the incoming QC process and work flow issues.
At times the Dental Laboratory technician may fabricate or repair entire dental appliance, alter dental appliance, or test appliance for conformity to specifications and accuracy of occlusion for training purposes.

Knowledge, Skills and Abilities
Able to assess feasibility of dental appliance manufacture
Ability to adhere to assigned schedule
Critical thinking and problem-solving skills.
Thorough understanding of dental terminology and anatomy
Ability to evaluate color and minor changes in shading
Ability to use small hand tools
Proficiency with the English language writing and reading skills.
Knowledge of raw materials and production processes commonly used in the dental lab
Computer skills including ability to navigate among multiple screens and use of left and right click on a mouse.
Qualifications (Experience, Education, Licensure, Certification)
Minimum of 2 years Dental Lab Technical experience
Advanced application of complex case fabrication and problem solving
Experience with all stages of work required to build appliance from impression to finish.
CDT is preferred but not required.

About DDS Lab
DDS Lab is fast growing multinational healthcare company based in Tampa, FL. DDS Lab provides over 400 different medical devices for dental service organizations, mid-size group dental practices and sole practitioner dentists across the United States. The company's mission is to make a difference in the lives of patients with quality solutions that enable dentists to create healthy smiles. We believe having a talented team of professionals helps us achieve this goal.

Our benefits program has a robust offering of solutions designed to meet the health and wellness needs of our employees and their loved ones. More information about our products, services, benefits, and team is found on www.ddslab.com.

EOE/DFW

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